Orum Pricing: Features, Cost, and the Best Alternatives in 2025

Orum is an AI-powered parallel dialer designed for enterprise sales teams, offering tiered pricing plans that start at $250 per user/month for small teams. While Orum now displays some pricing information on their website, they still enforce annual contracts, making it a significant commitment for many organizations. This guide breaks down Orum's features, its pricing structure, and compares it to alternatives like PowerDialer.ai, which offers clear pricing starting at $199/month and a free plan. Learn if Orum is the right fit for your team in 2025, or if you should consider more flexible, affordable options like PowerDialer.ai.

Anshul Sharma
Content Marketing
April 15, 2025

Sales teams struggle daily with inefficient tools that drain both time and resources. Many are exploring AI-powered dialers like Orum to enhance productivity. However, there's a significant challenge—while Orum has begun displaying some pricing information, many features still require custom quotes, and they enforce annual contracts that many teams find restrictive.

So, is Orum truly worth the investment in 2025? Or are there better alternatives offering greater transparency and flexibility? In this blog, we'll analyze Orum's cost structure, examine what features you actually receive, and compare it to alternatives like PowerDialer.ai that deliver more value and pricing clarity than Orum's dialer pricing.

What is Orum?

Orum is an AI-powered parallel dialing platform designed for outbound sales teams of various sizes. It helps representatives connect with more prospects, increase conversation rates, and collaborate effectively in real-time. While feature-rich, not all of its capabilities are necessary for every sales organization.

Let's examine what Orum offers and which teams benefit most from its services.

Overview of Orum as a Sales Tool

Orum positions itself as an "AI-powered sales acceleration platform." It helps sales teams reach more prospects by employing parallel dialing technology, which simultaneously dials multiple numbers and only connects representatives when a human answers.

Other core features include:

  • Virtual salesfloors, enabling managers to provide live coaching while representatives make calls.

  • CRM integrations with multiple platforms including Apollo, Gong, HubSpot, Outreach, and Salesforce.

  • AI tools including conversation intelligence, call transcription, and performance analytics for enhanced training and feedback.

Orum also offers data enrichment features and advanced AI capabilities in its higher-tier plans. It's designed to serve both small teams and large enterprise organizations with different feature sets.

Want to learn how tools like this increase call volume? Read our post on Top 5 Parallel Dialers for 2025 That Will Transform Your Sales.

Ideal Customer Profile

Orum has offerings for different team sizes:

  • Small teams (Launch plan): Startups and small businesses looking to establish a calling culture.

  • Mid-sized and enterprise teams (Ascend plan): Larger B2B companies with substantial outbound operations and more complex needs.

However, regardless of company size, it's important to note that Orum enforces annual contracts for all plans, which can be prohibitive for teams requiring flexibility or those with fluctuating needs.

If you're building your outbound engine, here's how to define your Ideal Customer Profile (ICP) for Sales.

Orum Pricing and Cost in 2025

Orum has begun displaying some pricing information on their website, but the full picture still requires engaging with their sales team. Let's break down what we know about Orum's pricing in 2025:

What Is the Orum Dialer Pricing?

Orum offers two main pricing tiers:

  1. Launch Plan: $250 per user/month (with the purchase of 3 or more seats)


    • Designed for small teams
    • Includes unlimited calls, virtual salesfloor, and basic AI features
    • Annual contract required
  2. Ascend Plan: "Contact Sales"


    • Designed for mid-sized or large teams
    • Includes everything in Launch, plus international dialing, enhanced AI automation, and more
    • Custom pricing only available through sales team
    • Annual contract required

While the Launch plan offers some pricing transparency, the Ascend plan, which most growing teams would need, still requires contacting sales for custom pricing. Both plans require annual commitments, which limits flexibility for teams with changing needs.

By comparison, PowerDialer.ai pricing begins at just $199/month with no hidden fees, no mandatory sales conversations, and even includes a free tier for initial testing. Most importantly, it offers month-to-month flexibility without annual contracts.

What Affects Orum Cost?

Several factors influence your final investment:

  • Plan selection: Launch vs. Ascend
  • Team size: More users means higher total cost
  • Contract length: While annual contracts are required, multi-year commitments might affect pricing
  • Add-ons: Additional features beyond standard plan offerings could increase costs
  • Enterprise customisation: Team configuration, enterprise roles, and specialized reporting in the Ascend plan

For the Ascend plan, which most mid-sized or growing teams would require, costs can escalate significantly based on these factors. Without complete pricing transparency upfront, it's challenging to forecast expenses until you're already significantly invested in the procurement process.

Did you know reps spend only 28% of their week actually selling? Tools that reduce administrative time—without excessive costs—can dramatically improve productivity.

Is Orum Worth the Price?

The answer depends on your organization's specific needs and constraints.

At $250 per user/month (requiring a minimum of 3 seats) for the basic Launch plan with an annual contract, the initial investment for even a small team starts at $9,000 per year. The Ascend plan for larger teams likely costs considerably more.

Orum offers sophisticated features—parallel dialing (up to 5 lines in Launch, up to 10 in Ascend), AI call summaries, and team reporting capabilities. For established teams with predictable growth and budget, it can deliver significant value. However, these benefits come with certain limitations—annual contracts, tiered feature sets, and in the case of Ascend, custom pricing.

For smaller, more agile sales teams, these constraints often outweigh the advantages. If your representatives need a solution that's quick to implement, straightforward to use, and doesn't require long-term financial commitments, Orum may not align with your requirements.

This explains why many growing teams select PowerDialer.ai. It offers simple onboarding, includes a generous free tier, and completely avoids long-term commitments.

Pros and Cons of Orum

Like any sales technology, Orum has distinct strengths and limitations. While it offers powerful capabilities, it may not be ideal for every organization—particularly those prioritizing budget efficiency or operational flexibility.

Pros

  • Tiered plans for different team sizes: Options for both small teams (Launch) and larger organizations (Ascend).

  • Advanced parallel dialer: Enables representatives to connect faster by simultaneously dialing multiple prospects (up to 5 lines in Launch, up to 10 in Ascend).

  • Virtual salesfloor: Allows managers to provide real-time coaching, fostering a collaborative sales environment.

  • Comprehensive CRM integration: Synchronizes with multiple platforms including Apollo, Gong, HubSpot, Outreach, and Salesforce.

  • Advanced AI capabilities: Higher-tier plans include features like AI objection detection, call summaries, and dial-tree navigation.

For established B2B teams with dedicated enablement resources and predictable growth, these tools can generate impressive results.

Cons

  • Annual contracts required: All plans require year-long commitments, limiting flexibility.

  • Partial pricing transparency: Only the Launch plan price is displayed; Ascend requires contacting sales.

  • Minimum seat requirements: Launch plan pricing requires purchasing at least 3 seats.

  • Feature limitations by tier: Important features like international dialing and enhanced AI tools are only available in the higher-tier Ascend plan.

  • Limited caller ID options: Only 5 caller IDs per month in Launch, compared to alternatives offering more flexibility.

Want to know how AI voicemail boosts connect rates? Don't miss our post on AI Cold Calling: Best Practices and Tools for Effective Sales Calls.

PowerDialer.ai – A High-Performance, Transparent Alternative

 

If Orum's pricing structure or annual commitment seems too restrictive, PowerDialer.ai provides a streamlined, high-performance solution for dynamic outbound teams. It's designed for organizations seeking results—without demonstrations, contracts, or unnecessary features.

Key Features

PowerDialer.ai includes tools specifically designed to help representatives accomplish more in less time:

  • 5x parallel dialing to connect with more prospects hourly.

  • AI voicemail drop that delivers customized messages without waiting for prompts.

  • Real-time analytics and automatic summaries to monitor and enhance performance.

  • CRM integrations with Salesforce, HubSpot, and Pipedrive.

  • Ringless and predictive dialers for versatile outreach strategies.

  • TCPA-compliant configuration with rapid implementation requiring minimal training.

These features help eliminate wasted time, particularly since representatives spend just 28% of their week on actual selling activities. Every efficiency improvement matters.

Pricing

One of PowerDialer.ai's primary advantages is its straightforward pricing structure.

PowerDialer.ai offers flexible pricing tailored to your requirements:

  • Free plan at $0/month (includes 20 minutes of calling)
  • Starter plan at $99/month (includes 1,000 minutes)
  • Unlimited Calling plan at $199/month with no restriction on calls.

All plans include powerful capabilities like 5x parallel dialing, CRM integrations, and cold calling analytics. You can register, evaluate the service for free, and only upgrade when you're prepared to scale.

There's no requirement to participate in a sales demonstration or wait for a quotation. This represents a significant advantage for smaller teams and founders who prioritize speed and control. Additionally, it's simple to add or remove users as your team expands.

Compare that to Orum pricing, which starts at $250 per user/month with a minimum of 3 seats ($750/month total) and requires an annual contract worth at least $9,000, all before you've had a chance to fully evaluate if the tool works for your team long-term.

Ideal For

PowerDialer.ai is particularly effective for:

  • Startup sales teams seeking rapid implementation without substantial investment.

  • Mid-size outbound teams requiring accelerated dialing and immediate insights.

  • Founders or Revenue Operations leaders prioritizing control and transparency.

  • Organizations with fluctuating team sizes that need month-to-month flexibility.

If your team conducts hundreds of weekly calls and needs improved outcomes—without committing to annual contracts—this tool can make a substantial difference.

Additionally, it's ideal for teams utilizing CRMs like Salesforce, HubSpot, or Pipedrive, as the platform integrates seamlessly with all three systems.

How It Compares

Compared to Orum, PowerDialer.ai emphasizes transparency, performance, and usability. Here's how they stack up:

  • Pricing Clarity: PowerDialer.ai displays full pricing online; Orum only shows Launch plan pricing.
  • Contract Terms: PowerDialer.ai offers month-to-month flexibility; Orum requires annual contracts.
  • Minimum Investment: PowerDialer.ai starts at $0 (free) or $99/month; Orum starts at $750/month (3 seats at $250 each).
  • AI Features: Both offer AI capabilities, but PowerDialer.ai includes them in all plans without tiering.
  • Implementation Speed: PowerDialer.ai offers immediate self-service setup; Orum typically requires a more extensive onboarding process.

PowerDialer.ai eliminates unnecessary complexity and concentrates on what outbound teams truly need. This explains why many organizations transition from sophisticated tools like Orum to more straightforward solutions.

Need help choosing the right dialing style? See our comparison: Power Dialer vs Predictive Dialer.

Other Alternatives to Orum in 2025

Orum isn't the only dialer available. Depending on your specific requirements, here are other tools worth considering—each with a different focus.

Nooks

Nooks is designed for mid-market sales teams seeking increased live conversations. It utilizes AI to detect human responses and accelerates outreach through parallel dialing and comprehensive coaching features. It also offers virtual sales environments and call libraries for training purposes.

Similar to Orum, Nooks requires an annual contract, typically starting around $4000, and doesn't publicly display complete pricing information. It's most suitable for established teams with structured sales methodologies and sufficient onboarding resources.

Want to dig deeper into dialing styles? Here's a helpful read: Choosing Between Power and Parallel Dialers.

Cognism

Cognism extends beyond dialing functionality—it's a comprehensive B2B data platform with integrated calling capabilities. Its primary focus is providing accurate contact information, ensuring GDPR compliance, and helping representatives identify appropriate decision-makers.

It's ideal for teams seeking combined lead generation and sales outreach in a single platform. However, it doesn't function as a complete power dialer replacement and lacks certain advanced outbound automation features.

Connect and Sell

Connect and Sell specializes in maximizing conversation volume for enterprise sales teams. It combines human navigators with technology to bypass gatekeepers and voicemail systems, potentially increasing daily conversations tenfold.

While effective for high-volume enterprise teams, its premium pricing and specialized approach make it less suitable for smaller organizations or those requiring greater flexibility in their outreach strategy.

CloudTalk

CloudTalk is a cloud-based telephone system offering power dialing, SMS, and IVR capabilities. It's an excellent choice for hybrid support and sales teams, particularly those seeking a comprehensive VoIP solution.

It integrates with major CRM platforms and provides call transcription, which benefits training and analysis efforts. However, it's not specifically designed for high-volume outbound sales operations.

Want to learn more about VoIP tools? Check out What is VoIP Dialer?.

Orum vs PowerDialer.ai: Feature & Cost Comparison

Feature Orum Launch Orum Ascend PowerDialer.ai
Base Price $250/user/month (min 3 seats) Contact Sales $0 (Free), $99, or $199/month
Contract Annual Required Annual Required Monthly, cancel anytime
Parallel Dialing Yes (up to 5) Yes (up to 10) Yes (5x)
Virtual Salesfloor Yes Yes No
AI Voicemail Drop Yes Yes Yes
International Dialing No Yes Yes
CRM Support Multiple integrations Multiple integrations Salesforce, HubSpot, Pipedrive
Call Analytics Yes Yes Yes (AI-powered)
Data Enrichment No Yes (200 credits per rep) No
Caller IDs 5 per month 10 per month Flexible options
Minimum Annual Cost $9,000 (3 seats) Contact Sales $0 (Free plan available)

Final Verdict – Is Orum the Right Fit for You in 2025?

Orum offers powerful capabilities with tiered options for different team sizes. With the Launch plan priced at $250 per user/month (minimum 3 seats) and the more advanced Ascend plan requiring custom quotes, Orum is positioned for teams with established budgets and predictable growth.

However, for many organizations—especially startups or mid-sized companies with changing needs—the required annual contracts, minimum seat requirements, and feature limitations by tier create significant barriers to entry and flexibility.

That's where PowerDialer.ai distinguishes itself. It's efficient, adaptable, and equipped with comprehensive features starting at just $199/month with no annual commitment. You get AI voicemail drops, real-time analytics, and 5x parallel dialing—all without requiring sales conversations or long-term contracts.

If your team values transparency, efficiency, and flexibility, PowerDialer.ai represents the more strategic choice for 2025. You can evaluate it today with the free plan, scale tomorrow with affordable options, and maintain control over your sales technology at every stage. Start your free trial now!

FAQs

1. Is Orum pricing available on their website?

Orum displays partial pricing information. Their Launch plan for small teams is listed at $250 per user/month (with a minimum of 3 seats). However, their Ascend plan for mid-sized and enterprise teams still requires contacting sales for custom pricing. Both plans require annual contracts.

2. Does PowerDialer.ai offer a free trial or free plan?

Yes! PowerDialer.ai provides a free plan including 20 minutes of calling monthly. It's ideal for initial testing before upgrading. No credit card or contracts required—simply register and try it. You can also begin with the $99/month Starter plan when ready.

3. What's the difference between a power dialer and a parallel dialer?

A power dialer calls numbers sequentially, while a parallel dialer calls multiple numbers simultaneously. When someone answers, it connects the representative. This saves time and increases connection rates—particularly valuable for outbound teams making numerous daily calls.

4. Can small teams use Orum effectively?

Orum does offer a Launch plan specifically for small teams at $250 per user/month, but requires purchasing at least 3 seats ($750/month total) with an annual contract. This represents a $9,000 annual commitment at minimum, which may be prohibitive for very small teams or startups. Additionally, some features like international dialing are only available in the higher-tier Ascend plan.

5. What CRM tools does PowerDialer.ai integrate with?

PowerDialer.ai integrates with Salesforce, HubSpot, and Pipedrive. It also supports Outreach, Apollo, and Salesloft for workflow integration. These connections help representatives save time, track progress, and maintain data accuracy without additional effort—allowing them to focus more on actual selling activities.

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