Klenty vs Squaretalk
AI Power dialer
Klenty
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Squaretalk
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Klenty
Squaretalk
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Does not have built-in AI for conversational intelligence related to voice calls. However, it does provide an AI-powered voicemail detection to eliminate time spent on answering machines
Does not explicitly support AI for conversational intelligence, but it provides advanced tools like call monitoring, answering machine detection, and campaign-specific analytics, which can help manage and optimize call interactions
Dial tree navigation
SSO
Unified communications
Focuses on sales engagement through voice calls, email, and multi-channel outreach, but does not integrate video or chat communication within the platform
Offers multi-channel communication, including voice, SMS, email, and live chat, which allows businesses to manage communications across different channels from a single platform
Call transcripts
Integrations
Integrates with CRM platforms like Salesforce, HubSpot, and Pipedrive. It allows automatic logging of call activity and other sales interactions, streamlining lead management
Integrates with a wide range of applications, including Salesforce, HubSpot, Zoho CRM, WhatsApp, Google Drive, and more, making it a versatile platform for managing communications
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
Features Conclusion
Klenty
- Klenty is a sales engagement platform focused on automating outreach across multiple channels, such as email, phone, SMS, and LinkedIn. It helps sales teams streamline their outreach efforts by providing features like sales cadences, call sequences, and automated email campaigns. The platform integrates seamlessly with CRMs like Salesforce, HubSpot, and Pipedrive, allowing teams to track prospects and leads efficiently. Klenty also provides real-time analytics and behavior-triggered workflows to optimize outreach strategies and improve conversion rates.
Squaretalk
- Squaretalk is a cloud-based contact center solution that specializes in managing both inbound and outbound communications. It offers key features such as IVR systems, automatic call distribution (ACD), call recording, and call monitoring. Squaretalk is especially strong in providing SIP trunking, programmable messaging, and local virtual numbers, making it a great option for businesses looking to improve their communication efficiency. It integrates with major CRMs like Salesforce, Zoho, and Freshworks, providing flexibility for businesses to manage their customer interactions across various platforms.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Klenty
Basic
$35 per user per month
- One-click Dialer
- Call Recordings
- CSV Uploads
- Export Call & Prospect Data
- Cadence Call Step
- Basic incoming Call Routing
- Reports
- CRM Integrations
Advanced
$60 per user per month
Features everything in Basic, plus
- Import Tasks From 3rd Party App
- Parallel Dialer
- Power Dialer
- Advanced Incoming Call Routing
Squaretalk
Standard
$15 /user/month
- Cloud PBX
- IVR (virtual receptionist)
- Real-time client dashboard
- Advanced reporting and visibility
- Automated call distribution (ACD)
- Intelligent call routing
- Unlimited inbound channels
- Smart call queuing
- CRMs and app integration
- Custom on-hold music
- Queue callback
- SMS reporting
Professional
$45 /user/month
Features everything in standard, plus
- Smart predictive dialing
- Intelligent outbound routing
- Answering machine detection
- Smart lead recycling
- Dynamic reset of leads
- Appointment call automation
- Smart leads ranking
- Agent ranking by skills
- Script-on-screen
- Campaign & list management
- Web callback
- Real-time DNC list management
- Disposition timers & redials
- Timezone rules dialing
- Smart redial strategies
Enterprise
custom price based on team
Features everything in professional, plus
- Dedicated account manager
- Developer support
- Bring your own carrier
- VIP support
- Unlimited number of callers in queue
- Unlimited call recording
- Unlimited concurrent calls
Pricing Conclusion
Klenty
- Startup Plan: $50 per user per month, offering basic email automation and sales operations features.
- Growth Plan: $70 per user per month, adding multichannel outreach capabilities.
- Pro Plan: $100 per user per month, which includes advanced analytics, sales coaching, and performance insights.
Squaretalk
- Squaretalk operates with custom pricing based on the specific needs of the business. The platform provides a variety of tools for contact center management and customization options, making it adaptable to various industries like e-commerce, healthcare, and customer support.
Reviews
Klenty
"Best tool for calling & monitoring in this price range"
Parallel dialing, voicemail recording and submission, monitoring calls and leaving comments for reps, note updation - basically calling is the best I like about Klenty.
We tried to use Linkedin outreach initially, after a while our accounts got suspended temporarily. Better integration with Linkedin could have helped.
Updating notes after every call was a head ache previously, with Klenty's dialer our executives make more calls and updating notes to CRM is not the reps task anymore, it automatically sends it to the CRM. Saving us a huge deal of time
Squaretalk
"Advanced call management and unlimited recordings"
We can easily manage and route calls and track customer interactions within our CRM. This is very helpful as we have a relatively small team that has to resolve customer issues as fast as possible and move on to the next client. Queues and callbacks have been helpful in this as well.
Because our CRM is considered a niche one, we had to wait a bit and pay for custom integration. They did a great job and everything works without a hitch but still, it would’ve been nice to have it from the get-go.
Squaretalk is a big improvement from our previous software provider - we had lots of problems with recording quality and limits that made performance reviews and onboarding very difficult. It was also a hassle to keep records on third-party servers for compliance reasons. Now we have great call quality, advanced call management and unlimited recordings.
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