CloudTalk vs Klenty
AI Power dialer
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CloudTalk
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Klenty
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
CloudTalk
Klenty
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Integrates AI-powered analytics to provide insights into customer interactions and offers call transcription, which can convert spoken conversations into text for easy review, making it ideal for businesses looking to optimize call quality
Does not have built-in AI for conversational intelligence related to voice calls. However, it does provide an AI-powered voicemail detection to eliminate time spent on answering machines
Dial tree navigation
SSO
Unified communications
Integrates voice, SMS, email, and various CRM tools into a single system making it a powerful option for businesses that want to streamline all communication channels into one
Focuses on sales engagement through voice calls, email, and multi-channel outreach, but does not integrate video or chat communication within the platform
Call transcripts
Integrations
Integrates with popular CRMs like Salesforce, HubSpot, and Pipedrive. It allows for smooth data synchronization, ensuring that customer data and interactions are automatically logged
Integrates with CRM platforms like Salesforce, HubSpot, and Pipedrive. It allows automatic logging of call activity and other sales interactions, streamlining lead management
Account penetration reports
Reliability
99.9% uptime across all tiers
99.9% uptime across all pricing tiers
Features Conclusion
CloudTalk
- CloudTalk offers advanced call center software with features like intelligent call routing, automatic call distribution, and real-time analytics. Its AI-driven call transcription and sentiment analysis enhance customer interactions, making it a strong choice for businesses seeking to optimize their support and sales operations. CloudTalk integrates seamlessly with CRMs and helpdesk tools, ensuring smooth communication workflows across multiple channels.
Klenty
- Klenty is a specialized sales engagement platform (SEP) focused on automating outreach via email, calls, and LinkedIn. With features like cadence automation, email tracking, and A/B testing, Klenty helps sales teams streamline communication efforts. Its AI-powered scheduling and response handling enable teams to manage high volumes of outbound activities, making it ideal for businesses aiming to scale their outreach efficiently across multiple platforms.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
CloudTalk
Starter
$25 per user per month
- Unlimited inbound & intracompany calls
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
Essential
$30 per user per month
Features everything in Starter, plus
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
Expert
$50 per user per month
Features everything in Essential, plus
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
Klenty
Basic
$35 per user per month
- One-click Dialer
- Call Recordings
- CSV Uploads
- Export Call & Prospect Data
- Cadence Call Step
- Basic incoming Call Routing
- Reports
- CRM Integrations
Advanced
$60 per user per month
Features everything in Basic, plus
- Import Tasks From 3rd Party App
- Parallel Dialer
- Power Dialer
- Advanced Incoming Call Routing
Pricing Conclusion
CloudTalk
- CloudTalk’s pricing starts at $30 per user per month with its Starter Plan, which includes essential features like unlimited incoming calls, basic integrations, and call queuing. For more advanced AI-driven features, the Expert Plan is available at $50 per user per month, offering call monitoring, analytics, and custom reporting. CloudTalk provides flexible plans suitable for growing businesses looking for comprehensive call center management solutions.
Klenty
- Klenty offers a simplified pricing model starting at $35 per user per month with its Startup Plan, which includes features like email cadences, basic CRM integrations, and tracking. The Enterprise Plan is priced at $100 per user per month, providing additional features like advanced automation, multi-channel outreach, and team performance insights, making it a scalable solution for sales teams with higher outbound engagement needs.
Reviews
CloudTalk
"Seamless Global Phone Solution for Our Remote Teams!"
Cloudtalk has been a game changer for our company. What I love the most is how easy it is to set up local phone numbers in the countries where our employees are based. Without needing extensive technical work or effort, we can assign numbers and manage calls efficiently, which is incredibly helpful for a globally distributed team. The interface is intuitive, and the call quality has been reliable across the board.
CloudTalk is solving the challenge of maintaining local communication channels for our remote employees. By providing phone numbers in the same countries where our employees are located, it allows us to connect with banks, government institutions, and other local entities without needing to make costly international calls. This not only simplifies our interactions but also ensures that we can receive important calls on behalf of our employees from these institutions, all using local numbers. It's been a huge advantage in maintaining smooth communication, saving time, and reducing costs!
Klenty
"Best tool for calling & monitoring in this price range"
Parallel dialing, voicemail recording and submission, monitoring calls and leaving comments for reps, note updation - basically calling is the best I like about Klenty.
We tried to use Linkedin outreach initially, after a while our accounts got suspended temporarily. Better integration with Linkedin could have helped.
Updating notes after every call was a head ache previously, with Klenty's dialer our executives make more calls and updating notes to CRM is not the reps task anymore, it automatically sends it to the CRM. Saving us a huge deal of time
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