CloudTalk vs Aloware
AI Power dialer
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CloudTalk
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Aloware
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
CloudTalk
Aloware
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Integrates AI-powered analytics to provide insights into customer interactions and offers call transcription, which can convert spoken conversations into text for easy review, making it ideal for businesses looking to optimize call quality
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Dial tree navigation
SSO
Unified communications
Integrates voice, SMS, email, and various CRM tools into a single system making it a powerful option for businesses that want to streamline all communication channels into one
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Call transcripts
Integrations
Integrates with popular CRMs like Salesforce, HubSpot, and Pipedrive. It allows for smooth data synchronization, ensuring that customer data and interactions are automatically logged
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Account penetration reports
Reliability
99.9% uptime across all tiers
99.9% uptime across all pricing tiers
Features Conclusion
CloudTalk
- CloudTalk provides a comprehensive call center solution with features such as intelligent call routing, call queuing, and real-time analytics. It enhances customer service with AI-powered call transcription and sentiment analysis, making it an excellent choice for businesses that want to optimize both customer support and sales operations. Its seamless CRM integrations ensure that communication flows smoothly across multiple platforms, enabling teams to manage interactions effectively.
Aloware
- Aloware is an all-in-one contact center platform built for sales and support teams. It offers features like power dialers, SMS campaigns, and voicemail drops, ensuring high-efficiency outbound and inbound communications. With AI-driven conversation tracking and automated workflows, Aloware helps teams increase productivity while personalizing customer interactions. Its smooth integration with CRMs and messaging platforms makes it a solid solution for businesses aiming to unify their communication channels under one roof.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
CloudTalk
Starter
$25 per user per month
- Unlimited inbound & intracompany calls
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
Essential
$30 per user per month
Features everything in Starter, plus
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
Expert
$50 per user per month
Features everything in Essential, plus
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Pricing Conclusion
CloudTalk
- CloudTalk offers pricing starting at $30 per user per month with the Starter Plan, which includes key features such as unlimited incoming calls, basic integrations, and call queuing. For businesses needing advanced capabilities, the Expert Plan is available at $50 per user per month, offering features like call monitoring, advanced analytics, and custom reporting. CloudTalk provides flexible pricing options suitable for companies seeking a comprehensive call center solution with AI-enhanced features.
Aloware
- Aloware starts at $35 per user per month with its Essentials Plan, which offers essential features like unlimited texting, calling, and CRM integrations. For teams looking for additional capabilities, the Growth Plan is priced at $50 per user per month, offering enhanced features like power dialers, advanced automation, and team reporting tools. Aloware’s pricing is designed to cater to both small teams and large enterprises looking to scale their outbound and inbound communication efforts efficiently.
Reviews
CloudTalk
"Seamless Global Phone Solution for Our Remote Teams!"
Cloudtalk has been a game changer for our company. What I love the most is how easy it is to set up local phone numbers in the countries where our employees are based. Without needing extensive technical work or effort, we can assign numbers and manage calls efficiently, which is incredibly helpful for a globally distributed team. The interface is intuitive, and the call quality has been reliable across the board.
CloudTalk is solving the challenge of maintaining local communication channels for our remote employees. By providing phone numbers in the same countries where our employees are located, it allows us to connect with banks, government institutions, and other local entities without needing to make costly international calls. This not only simplifies our interactions but also ensures that we can receive important calls on behalf of our employees from these institutions, all using local numbers. It's been a huge advantage in maintaining smooth communication, saving time, and reducing costs!
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
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