Aloware vs OpenPhone
AI Power dialer
Aloware
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
OpenPhone
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
OpenPhone
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Does not have advanced conversational AI for call analysis but offers AI-generated text responses and AI call summaries, which help automate responses and make follow-up easie
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Focuses primarily on VoIP calling and text messaging, without integrated video or team chat.
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Integrates with several key tools like HubSpot and Salesforce to sync calls and texts with CRM platforms, allowing for better tracking and management of customer interactions
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
99.9% uptime
Features Conclusion
Aloware
- Aloware is a robust contact center platform designed for both inbound and outbound communications. It offers features such as power dialers, SMS campaigns, and workflow automation, making it ideal for sales teams aiming to streamline their communication efforts.
- Aloware integrates seamlessly with CRM systems like HubSpot and Zoho, allowing teams to manage customer interactions across multiple channels (voice, SMS, email) from a unified platform. It also provides real-time analytics, call tracking, and unlimited calls to the U.S. and Canada in all its pricing tiers, making it a comprehensive tool for businesses focused on sales and customer service.
OpenPhone
- OpenPhone is a simpler business phone system primarily focused on providing VoIP calling, text messaging, and basic call management features. It’s designed to support small teams or startups, offering an intuitive platform for managing business communication without the complexities of a full-scale contact center.
- Key features include call recording, voicemail transcription, and shared inboxes for team collaboration. While OpenPhone excels at providing a low-cost, easy-to-use solution for small teams, it lacks more advanced contact center features like power dialers or deep CRM integrations.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
OpenPhone
Starter
$15 per user per month
All plans include:
- One new local or toll-free phone number per user
- Calling and messaging to US and Canadian numbers*
- Voicemail transcripts
Business
$ 23 per user per month
Features everything from starter, plus
- OpenPhone AI
- Group calling
- Custom ring orders
- Call transfers
- HubSpot and Salesforce integrations
- Phone menus
- Analytics and reporting
- Auto call recording
Enterprise
Custom based pricing
Features everything from business, plus
- Custom contract and pricing
- Dedicated account manager
- Priority support
- Audit log
Pricing Conclusion
Aloware
- Aloware’s pricing starts at $30 per user per month with its iPro Plan, which includes unlimited calls, one free local phone number, and basic SMS capabilities. Higher-tier plans like the uPro Plan at $60 per user per month and the xPro Plan at $80 per user per month offer additional features such as more advanced automation and reduced rates for toll-free services.
OpenPhone
- OpenPhone starts at $13 per user per month, providing unlimited calls and texts within the U.S. and Canada. This plan covers basic communication needs such as call recording and voicemail but lacks the advanced automation and outbound marketing tools seen in more robust platforms like Aloware.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
OpenPhone
"The best user-friendly calling platform ever."
I like it because you can use it in any part of the world as long as you have access to data, the quality of the phone calls is perfect, and the Multimedia messages are important in my line of business and it could connect with other Softwares and the calls are recorded.
I use this calling platform every day for my real estate business and more. The customer service staff always do their best to solve any issues.
This platform is very easy to use; even my 7-year-old daughter knows how to use it with no complications.
The best part is that it's super easy to implement with other platforms like Slack, which is another communication channel that my team uses as well.Review collected by and hosted on G2.com.
I would suggest having a customer service line for tech or billing issues. Many users don't have the time or inclination to chat or email back and forth with a customer support representative. They prefer speaking directly because they feel they can express themselves better that way.
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