Aloware vs Ringcentral
AI Power dialer
Aloware
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Ringcentral
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
Ringcentral
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Includes AI-based features like RingSense, which offers call transcriptions for meetings and voicemails, enabling you to track important details from conversations automatically
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Integrates voice, video, messaging, file sharing, and team collaboration making it an all-in-one solution for managing various business communication needs
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Integrates with over 300 third-party applications, including Salesforce, HubSpot, Microsoft Teams, Zendesk, and more, making it a powerful platform for seamless business workflows
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
99.9% uptime across all tiers
Features Conclusion
Aloware
- Aloware is an all-in-one contact center platform focused on managing both inbound and outbound communications. It offers features such as power dialers, SMS campaigns, and workflow automation to boost team efficiency.
- Aloware integrates with CRMs like HubSpot and Zoho, allowing businesses to automate customer interactions across multiple channels, including calls, SMS, and email. Its platform includes tools for real-time analytics, call tracking, and CRM integration, making it ideal for sales teams that need robust outbound communication solutions.
RingCentral
- RingCentral is a unified communications platform that combines voice, video, messaging, and team collaboration tools. It offers features like VoIP calling, video conferencing, HD audio, and online meetings.
- RingCentral also supports call recording, screen sharing, and chat/messaging, making it a versatile tool for businesses looking to manage both internal communication and external customer interactions. It integrates with major CRMs like Salesforce, ensuring seamless customer data management.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Ringcentral
Core
$30 per user per month*
Advanced
$35 per user per month*
Features everything in Core, plus
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Unlimited internet fax
- CRM integrations (Salesforce, Hubspot, and 300+ apps)
- Adoption and usage analytics with 6 months of storage
- Archiver for cloud storage back-up
- Custom roles and permissions
Ultra
$45 per user per month*
Features everything in Advanced, plus
- Customizable business analytics with 12 months of storage.
- Unlimited AI-powered video meetings, up to 200 participants.
- Device analytics and alerts.
- Unlimited storage for files and recordings.
Pricing Conclusion
Aloware
- Aloware’s pricing starts at $30 per user per month for its base plan, which includes unlimited calls and SMS, along with essential features like call tracking and CRM integration. Higher-tier plans provide additional features such as power dialers and advanced automation tools for teams requiring more complex communication solutions.
RingCentral
- RingCentral’s pricing begins at $20 per user per month for its Core Plan, which includes VoIP calling and team messaging. More advanced plans, such as the Advanced Plan at $25 per user per month and Ultimate Plan at $35 per user per month, offer additional features like video conferencing, call recording, and screen sharing, making it more suited for businesses with extensive communication needs.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
Ringcentral
"A phone call away from knowing what you need"
What I do like best about RingCentral Contact Center is that is maneageable to use it, that's to say, it's easy to implement, for example, when you're doing phone calls and at the same time you can send a message. Besides, you can offer customer support when they're needing an update or information about a load they're looking or having.
What I dislike about RingCentral is that the organization of the items and sometimes when you are calling fails the connection and it drops automatically. Besides, I do not think any sense to use RingCentral for Video, I do believe that the more simple the better its utilization and trasability.
RingCentral Contact Center is helping me to solve problems related to track and trace supported. RingCentral helps to contact drivers, carriers and dispatch to do a correct follow up about the loads that we are monitoring. This tool is important to get in touch with them and provide or receive the updates about the loads that they're running at that moment. Likewise, Ring Central helps to connect to other operations departments like booking, billing, accounting, etc.
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