Aloware vs Dialer360

AI Power dialer

Compare Aloware and Dialer360's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.

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Aloware

v/s

Dialer360

Features

Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations

Features

Aloware

Dialer360

Call up to 5 lines at once

Voice calling

Unlimited Calls

Caller ID Monitoring

Built-in AI for conversational intelligence

Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently

Offers an AI-powered dialer, which helps in optimizing lead connections and managing dialing speeds based on agent availability and human behavior.

Dial tree navigation

SSO

Unified communications

Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication​

Supports multi-channel communication, including voice, SMS, and other messaging options making it suitable for managing various communication channels in a call center​

Call transcripts

Integrations

Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality​

Integrates with several CRMs, including Salesforce, Zoho, Pipedrive, and Vtiger, which allows for seamless data transfer between your dialer system and customer relationship management platforms

Account penetration reports

Reliability

99.9% uptime across all pricing tiers

99.99% uptime across all pricing tiers

Features Conclusion

Aloware

  • Aloware is a cloud-based contact center platform that focuses on multi-channel communication and is designed for both inbound and outbound communications. Its key features include power dialers, SMS campaigns, and automated workflows, making it a robust solution for sales teams looking to improve efficiency and customer engagement.
  • Aloware integrates with major CRMs like HubSpot and Zoho, allowing seamless management of customer interactions across multiple platforms (calls, SMS, and email). The platform also provides real-time analytics, call tracking, and CRM integration, making it particularly effective for sales and support teams needing a versatile communication tool​.

Dialer360

  • Dialer360 is primarily an outbound call center solution built for businesses managing large volumes of calls. It offers advanced features like predictive dialing, agent status boards, and call recording, which make it ideal for businesses focused on outbound sales and telemarketing.
  • Dialer360 also provides call monitoring, local caller ID, and voice broadcasting, ensuring that teams can maximize productivity while handling a high number of calls. The platform's predictive dialer automatically places calls for agents, improving call efficiency and ensuring higher connection rates​

Pricing

Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations

Aloware

iPro

$30 per user per month

  • Unlimited Calls (US & CA)
  • Clean, dedicated numbers
  • 2-way SMS/MMS
  • Click to call extension
  • IVRs & Routing
  • Live wallboard
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
  • Dial in CRM
  • Mobile + desktop apps
  • Local presence (Add-on)
  • Alo AI (Add-on)

uPro

$60 per user per month

Features everything in iPro, plus

  • Bulk SMS/MMS broadcasting
  • Call & text sequences
  • PowerDialer
  • Call coaching, listen & barge
  • Mandatory tags & dispositions
  • VM drops & SMS templates
  • API & Webhooks
  • Advanced call routing & forwarding
  • Zapier integration

Dialer360

Dialer360

Custom Pricing

  • Initial Balance $100 USD
  • US $ 0.02 and UK $ 0.02 / Mobile $0.04
  • Outbound Dialing
    • Predictive
    • Progressive
    • Manual
  • Inbound IVRS and ACDs
  • Do Not Call List
  • Support (Local timezone 9 a.m. to 9 p.m. Mon to Fri)
    • Web Ticket
    • Live Chat
    • Emergency Phone Support (9 a.m. to 5 p.m. EST / GMT)
  • Standard Support Package Included

Voice Broadcasting (VB360)

Custom Pricing

  • Initial Balance $100 USD
  • No monthly fee
  • No setup charges
  • Unlimited Channels
  • Pay as you go
  • Answering Machine Detection
  • Call Recordings
    • Survey
    • IVR
    • Inbound
    • Text to Speech
  • Standard Support Package Included

VoIP360 (VoIP Credit)

Custom Pricing

  • Pay as you go plan
  • No monthly fee
  • No Setup charges
  • Best Quality Premium Routes
  • Portal Access to check your CDRs
  • Accept short duration / Call center traffic
  • Use your own Dialer/PBX software
  • No monthly/Minimal fee apply
  • Standard Support Package Included

Pricing Conclusion

Aloware

  • Aloware’s pricing starts at $30 per user per month, which includes essential features like unlimited calls and SMS. More advanced plans are available, such as the uPro Plan at $60 per user per month, offering additional capabilities like power dialers and enhanced automation, making it ideal for scaling sales operations​.

Dialer360

  • Dialer360 offers a pay-as-you-go model, starting at $25 per user per month. This pricing includes features like predictive dialing, call tracking, and CRM integration. Dialer360’s flexibility and cost-effectiveness make it a good fit for businesses focused on outbound calling and requiring large-scale call management​.

Reviews

Aloware

4.2 out of 5
Average of 575 ratings from leading review sites.

"A great all around softphone service"

Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.

Dialer360

4.4 out of 5
Average of 15 ratings from leading review sites.

"Game Changing System"

Dialer360 has made making the process of calls so much smoother and has allowed for much more outreach, with crystal clear connections. We've also had a lot of luck regarding issues, but when we have had some small problems, the tech support has been right there to guide us out of the issue and provide a solution to the problem.

Dialer360 does lack a level of automation that most companies are wanting, and a lot of similar products are starting to offer to remain competitive. While we don't have many complaints, an enhanced level of automation would make Dialer360 even better.

Dialer360 is allowing us to handle greater volumes than we did in the past and it's also increasing productivity as compared to prior years and periods. This has allowed us to slightly shrink the workforce and save the company in its overhead.

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Summary