Aloware vs Squaretalk
AI Power dialer
Aloware
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Squaretalk
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aloware
Squaretalk
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently
Does not explicitly support AI for conversational intelligence, but it provides advanced tools like call monitoring, answering machine detection, and campaign-specific analytics, which can help manage and optimize call interactions
Dial tree navigation
SSO
Unified communications
Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication
Offers multi-channel communication, including voice, SMS, email, and live chat, which allows businesses to manage communications across different channels from a single platform
Call transcripts
Integrations
Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality
Integrates with a wide range of applications, including Salesforce, HubSpot, Zoho CRM, WhatsApp, Google Drive, and more, making it a versatile platform for managing communications
Account penetration reports
Reliability
99.9% uptime across all pricing tiers
Features Conclusion
Aloware
- Aloware is a cloud-based contact center platform that supports multi-channel communications, including calls, SMS, and email. It is built for sales and customer support teams, providing essential tools like power dialers, automated workflows, and SMS campaigns to streamline operations and boost engagement.
- Aloware integrates seamlessly with popular CRMs like HubSpot and Zoho, allowing teams to manage customer interactions more effectively. It also offers real-time analytics, call tracking, and automated call distribution (ACD), making it a solid solution for businesses looking to improve both inbound and outbound communication.
Squaretalk
- Squaretalk is a business communication platform that focuses on both inbound and outbound calling. It offers a suite of tools like predictive dialing, intelligent call routing, and call monitoring. Squaretalk is designed to serve small to medium-sized businesses, especially those in call centers or BPO operations.
- Features such as CRM integrations, call queuing, and real-time analytics make it a highly customizable solution. Squaretalk also provides additional capabilities like smart lead recycling, answering machine detection, and skill-based agent ranking, making it a strong choice for businesses focused on optimizing outbound sales
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aloware
iPro
$30 per user per month
- Unlimited Calls (US & CA)
- Clean, dedicated numbers
- 2-way SMS/MMS
- Click to call extension
- IVRs & Routing
- Live wallboard
- Call recording
- Real-time reporting
- 20+ CRM integrations
- Dial in CRM
- Mobile + desktop apps
- Local presence (Add-on)
- Alo AI (Add-on)
uPro
$60 per user per month
Features everything in iPro, plus
- Bulk SMS/MMS broadcasting
- Call & text sequences
- PowerDialer
- Call coaching, listen & barge
- Mandatory tags & dispositions
- VM drops & SMS templates
- API & Webhooks
- Advanced call routing & forwarding
- Zapier integration
Squaretalk
Standard
$15 /user/month
- Cloud PBX
- IVR (virtual receptionist)
- Real-time client dashboard
- Advanced reporting and visibility
- Automated call distribution (ACD)
- Intelligent call routing
- Unlimited inbound channels
- Smart call queuing
- CRMs and app integration
- Custom on-hold music
- Queue callback
- SMS reporting
Professional
$45 /user/month
Features everything in standard, plus
- Smart predictive dialing
- Intelligent outbound routing
- Answering machine detection
- Smart lead recycling
- Dynamic reset of leads
- Appointment call automation
- Smart leads ranking
- Agent ranking by skills
- Script-on-screen
- Campaign & list management
- Web callback
- Real-time DNC list management
- Disposition timers & redials
- Timezone rules dialing
- Smart redial strategies
Enterprise
custom price based on team
Features everything in professional, plus
- Dedicated account manager
- Developer support
- Bring your own carrier
- VIP support
- Unlimited number of callers in queue
- Unlimited call recording
- Unlimited concurrent calls
Pricing Conclusion
Aloware
- Aloware’s pricing starts at $30 per user per month, with higher-tier plans offering more advanced features such as power dialers and enhanced workflow automation. This makes it a scalable option for businesses of various sizes, particularly those with a focus on sales outreach and customer engagement.
Squaretalk
- Squaretalk’s pricing begins at $25 per user per month for its Standard Plan, which includes core features like IVR, ACD, and call queuing. The Professional Plan, starting at $45 per user per month, adds advanced tools like predictive dialing, smart lead recycling, and skill-based agent ranking. This makes Squaretalk a flexible, budget-friendly option for small to medium-sized call centers.
Reviews
Aloware
"A great all around softphone service"
Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.
Squaretalk
"Advanced call management and unlimited recordings"
We can easily manage and route calls and track customer interactions within our CRM. This is very helpful as we have a relatively small team that has to resolve customer issues as fast as possible and move on to the next client. Queues and callbacks have been helpful in this as well.
Because our CRM is considered a niche one, we had to wait a bit and pay for custom integration. They did a great job and everything works without a hitch but still, it would’ve been nice to have it from the get-go.
Squaretalk is a big improvement from our previous software provider - we had lots of problems with recording quality and limits that made performance reviews and onboarding very difficult. It was also a hassle to keep records on third-party servers for compliance reasons. Now we have great call quality, advanced call management and unlimited recordings.
.png)
.jpeg)