Aircall vs Elto

Aircall gives me and my business the ability to work efficiently and effectively despite living in multiple locations. The dashboard is easy to navigate and the customizations allow us to be as flexible or as controlled as needed, depending on user or team.

The customer support is incredibly helpful and I clearly understood everything during our technical setup call, so I could get the most out of my time with him.

My team is using Aircall daily for their outbound activity, and it easily integrated with our Hubspot CRM tool.

_{To assess customer satisfaction levels, we analyzed user ratings and reviews from reputable platforms G2 and Capterra.}

Elto is a top class product and the team are super! in terms of both product and support.

From a support side, as we were trialing Elto, the support team, particularly Jagath and Vignesh were super helpful, quick to respond and easy to reach. Any time our team needed help or advice they were ready to jump on a call and that made the difference between Elto and all the other parallel dialer's we tried.

As a tool, Elto outperformed any other parallel dialer by a mile. Super easy to use, intuitive, seamlessly integrates with all our current systems and feeds data to our CRM. For us, choosing Elto came down to the speed it connected the dialer with a prospect when parallel dialing compared to all the other tools we trialed. We were doing 6 dials at a time to start and our connect rates and conversation volumes increased by a huge amount from the very first day.

The other parallel dialers we trialed didn't connect the dialer to the receiver for up to 10 seconds sometimes, far too slow - by the time we could say hello they had already hung up, pretty much defeating the purpose of the parallel dialer as connect rates were v low.

10/10 from us!

_{To assess customer satisfaction levels, we analyzed user ratings and reviews from reputable platforms G2 and Capterra.}