CloudTalk vs Trellus
AI Power dialer
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CloudTalk
Cost-effective, scalable Text-to-Speech API with realistic human-like AI voices.
Trellus
The dialer with answer rates as high as Everest
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
CloudTalk
Trellus
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
Integrates AI-powered analytics to provide insights into customer interactions and offers call transcription, which can convert spoken conversations into text for easy review, making it ideal for businesses looking to optimize call quality
Provides real-time AI coaching during live calls, offering suggestions, objections handling, and competitor analysis. It also provides behavioral coaching and content suggestions to help sales reps navigate conversations more effectively
Dial tree navigation
SSO
Unified communications
Integrates voice, SMS, email, and various CRM tools into a single system making it a powerful option for businesses that want to streamline all communication channels into one
Primarily focuses on voice calls and offers AI-powered email follow-ups, call summaries, and integrates with popular CRM tools for a unified approach to managing sales communications
Call transcripts
Integrations
Integrates with popular CRMs like Salesforce, HubSpot, and Pipedrive. It allows for smooth data synchronization, ensuring that customer data and interactions are automatically logged
Integrates with a wide range of platforms, including Salesloft, Outreach, HubSpot, and Apollo for enhanced tracking and reporting.
Account penetration reports
Reliability
99.9% uptime across all tiers
Features Conclusion
CloudTalk
- CloudTalk is a cloud-based call center platform designed for businesses of all sizes. Its key features include automatic call distribution (ACD), AI-driven analytics, and call recording. It also supports IVR systems, voicemail, and call scripting, making it a versatile solution for managing both inbound and outbound communications.
- The platform seamlessly integrates with popular CRMs like Salesforce, HubSpot, and Zoho, enabling businesses to optimize their customer support and sales operations. CloudTalk offers real-time reporting and advanced analytics, helping businesses improve productivity through better call management and customer insights.
Trellus
- Trellus is a delivery management platform primarily designed for local businesses. It specializes in helping businesses manage same-day delivery and logistics more efficiently. Unlike CloudTalk, which focuses on communication systems, Trellus is tailored to meet the operational needs of local service providers, offering features like real-time tracking, delivery routing, and order management. Its platform allows businesses to streamline delivery processes, communicate with customers, and manage orders through one integrated system.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
CloudTalk
Starter
$25 per user per month
- Unlimited inbound & intracompany calls
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
Essential
$30 per user per month
Features everything in Starter, plus
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
Expert
$50 per user per month
Features everything in Essential, plus
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
Trellus
Free
$0 per month
- Realtime transcription and basic coaching
- Auto dialer access
(30 dials/week) - Individual analytics
- AI call summaries and follow up emails
- Standard AI research
Power
$39.99 per month
Features everything in free, plus
- Unlimited single line dialing
- VM drop on select platforms (VM drop only available on Outreach, Salesloft, and Apollo)
Business
Custom Pricing
Features everything in power, plus
- Customizable AI research and realtime coaching
- Team based analytics and conversational intelligence
- Custom reporting and AI modeling
- Dedicated customer success
Pricing Conclusion
CloudTalk
- CloudTalk pricing starts at $34 per user per month, offering a range of essential features like unlimited incoming calls, call queuing, and CRM integrations.
- For businesses requiring more advanced capabilities, higher-tier plans include features like AI-driven analytics and custom reporting, making it suitable for both small teams and large organizations.
Trellus
- Trellus pricing varies based on the scale and requirements of the business, as it primarily focuses on logistics and delivery management rather than communication services.
- The platform typically offers subscription-based pricing tailored to businesses needing scalable delivery solutions.
Reviews
CloudTalk
"Seamless Global Phone Solution for Our Remote Teams!"
Cloudtalk has been a game changer for our company. What I love the most is how easy it is to set up local phone numbers in the countries where our employees are based. Without needing extensive technical work or effort, we can assign numbers and manage calls efficiently, which is incredibly helpful for a globally distributed team. The interface is intuitive, and the call quality has been reliable across the board.
CloudTalk is solving the challenge of maintaining local communication channels for our remote employees. By providing phone numbers in the same countries where our employees are located, it allows us to connect with banks, government institutions, and other local entities without needing to make costly international calls. This not only simplifies our interactions but also ensures that we can receive important calls on behalf of our employees from these institutions, all using local numbers. It's been a huge advantage in maintaining smooth communication, saving time, and reducing costs!
Trellus
As my role switched from strictly inbound to a hybrid of inbound/outbound, using Trellus on top of the Salesloft dialer has drastically improved my cold calling skills and enabled me to focus more, refine my skills, and book more meetings. The AI summaries are very helpful when recapping a call and its' details to an AE. The real-time feedback (especially speed) has helped not only on live calls but also voicemails, which is something I didn't anticipate. I highly recommend giving it a try, especially if you are using Salesloft!
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